RIPDES Electronic Reporting: NetMSGP

Rev. 3/9/21

This page contains instructions for Frequently Asked Questions for the electronic reporting system NetMSGP.

A. Signatory role is not hyperlinked; Sign ESA electronically

Signatory role is not hyperlinked: Print and Sign ESA

B. How to Access and Open the NETMSGP Program Service

C. Wrong CDX Role for NETMSGP User who needs to sign forms

D. How to gain Access to a Facility in NETMSGP (user has no existing permissions for that facility)

E. How to grant facility permissions for other users in NETMSGP (user has manage permission)

F. How to remove facility permissions for other users in NETMSGP (user has manage permission)

G. How to add/revoke facility permissions for self in NETMSGP (user has manage permission)

H. How to request/remove facility permissions for self in NETMSGP (user has some permissions but does not have manage permission)

I. Actions Available for Flagged Forms/Unflagging Form

J. How to change your CDX Email Address

K. How to grant pending access request to a Facility in NetMSGP via Action Center (user has manage permission)

L. How to grant pending access request to a Facility in NetMSGP via Actions button (user has manage permission)

M. How to certify a drafted Annual Report via Action Center

N. How to certify a drafted Annual Report via Actions Button

O. How to withdraw a form On Hold in order to submit a corrected form (steps 1-5 can only be done by a signatory with sign permission)

P. How to Certify a Draft or Flagged Draft (NOI, NEC, NDC, or NOT)

Q. How to Delete a Draft or Flagged Draft (NOI, NEC, NDC, or NOT) that was created in error

R. How to Open and Print your Authorization and other Permit Associated Documents in NETMSGP

A. Signatory Role is not hyperlinked; Sign ESA electronically

This occurs when the user fails to complete signing the Electronic Subscriber Agreement (ESA) and the system routes it to a paper submission for completion. A failed ESA can happen because you either failed identity proofing (LexisNexis) and were automatically routed to paper, you did not complete the process, or you declined identity proofing through LexisNexis and chose to mail the ESA.

For users who passed ID verification and would like to complete electronic signature of the ESA:

1. Sign in to your CDX account to open the MyCDX page

2. Click the “Manage Your Program Services” button:

3. Click “NETMSGP: NeT – Multi-Sector General Permit…”

4. Click “Request New Role”

5. Select the Signatory role from the “Select a Role” drop down

6. Enter your Job Title

7. Scroll to the bottom of the “Electronic CDX Electronic Signature Agreement” page and click “Sign Electronically”

8. Accept the Terms and Conditions

9. On the eSignature widget: Enter their password, click “Login”

10. On the eSignature widget: Enter the response to your security question, click “Answer”

11. On the eSignature widget: Click “Sign”

12. Navigate back to the MyCDX page and you will see an active (hyperlinked) Signatory role for NeTMSGP.

For users who would like to mail in a paper ESA (approval takes about 2 weeks):

1. Sign into your CDX account and click on the “Inbox” tab

2. Select the Email with subject line “Copy of CDX Electronic Signature Agreement”

3. Click download, and then print it out. Mail as instructed on the document. Mail tracking service is recommended.

B. How to Access and Open the NETMSGP Program Service

1. Login to your CDX account

2. Click on your active role (i.e. - Signatory or Preparer) to open the program service:

• If you see the program service name listed but your role is not hyperlinked, you did not complete the process and will need to manage your program services (see FAQ: Signatory is not hyperlinked)
• If you do not see the program service name listed, then you do not have the NETMSGP program service and will need to add it

C. Wrong CDX Role for NETMSGP User who needs to Sign forms

A user who has a Preparer role will not be able to sign and submit any documents drafted on the NETMSGP application. If the user meets 40 CFR 122.22 and needs to sign documents, they will need to follow the steps below to correct this:

1. Sign in to your CDX account

2. Click the “manage program services” button

3. Find and click NETMSGP: Net – Multi-sector General Permit for Stormwater Discharges Associated with Industrial Activity

4. Click “Deactivate” under the status column:

5. Click “Request new role”:

6. Select “Signatory” and then click “add selected role”:

7.Scroll to the bottom of the “Electronic CDX Electronic Signature Agreement” page and click “Sign Electronically”

8. Accept the Terms and Conditions

9. On the eSignature widget: Enter their password, click “Login”

10. On the eSignature widget: Enter the response to your security question, click “Answer”

11. In the eSignature widget: Click “Sign”

12. Navigate back to the MyCDX page and you will now see an active (hyperlinked) Signatory role for NeTMSGP.

D. How to gain Access to a Facility in NETMSGP (user has no existing permissions for that facility)

1. Sign in to your CDX account and click on your role for the NETMSGP program service to navigate to the NETMSGP Homepage

2. If you do not see your facility in the “My Facilities” list on your NETMSGP Homepage, then select the “Add Facility” button

On the next screen, first search for your facility, existing MSGP Permit ID or Operator name

4. Once your facility appears, select the blue “Request Permissions” button next to it. If you cannot find your facility, try searching for it another way. If you need assistance, contact the RIPDES Staff at 401-222-4700. If this is a new facility seeking RIPDES coverage, skip to step #7 to create a new facility record.

5. On the following pop-up screen, select the blue “request” button next to each permission you want to request. Then select Done when you have finished.

6. If there is a user with existing manage permissions in NETMSGP for the facility, they can approve your request. If there is no user with existing manage permissions for the facility, RIDEM can approve your request. Once approved, you will see the facility on your NETMSGP Homepage.

7. If you were unable to find your facility by following the instructions outlined in step 3, you can add it to the database as a new facility by clicking the “Create Facility” button at the bottom of the screen (this step cannot be completed until step 3 is attempted).

E. How to grant facility permissions for other users in NETMSGP (user has manage permission)

1. Sign in to your CDX account and click on your role for the NETMSGP program service to navigate to the NETMSGP Homepage

2. Find your facility in the “My Facilities” list on your NETMSGP Homepage

3. Select the “Actions” button and then click “Manage User Permissions” from the drop down menu.

4. On the next screen, select the blue “Add User” button under the current users section.

5. A pop-up will appear requesting that you search for the person’s name to see if they have a CDX account. Click “Search”

6. If you can’t find the user, you can search again, or you can select the hyperlink “Invite a User to Register”

7. If you can find the user, click the blue select button in the Action column,

8. Then click the blue “Grant” button for each role you want to give access to that user. Click close when you are done. The user will now see the facility when they login to their account and open the NETMSGP Program Service.

F. How to remove facility permissions for other users in NETMSGP (user has manage permission)

1. Sign in to your CDX account and click on your role for the NETMSGP program service to navigate to the NETMSGP Homepage

2. Find your facility in the “My Facilities” list on your NETMSGP Homepage

3. Select the “Actions” button and then click “Manage User Permissions” from the drop down menu.

4. On the next screen, select the blue “Manage” button under the Actions column for the current user you would like to remove.

G. How to add/revoke facility permissions for self in NETMSGP (user has manage permission)

1. Sign in to your CDX account and click on your role for the NETMSGP program service to navigate to the NETMSGP Homepage

2. Find your facility in the “My Facilities” list on your NETMSGP Homepage

3. Select the profile button on the far right of the screen to manage your permissions to that facility:

4. Select the “grant” button next to the permission you would like to add, or “revoke” next to the permission you would like to revoke, and click close.

H. How to request/remove facility permissions for self in NETMSGP (user has some permissions but does not have manage permission)

1. Sign in to your CDX account and click on your role for the NETMSGP program service to navigate to the NETMSGP Homepage

2. If you see your facility in the “My Facilities” list on your NETMSGP Homepage, but you do not have all of the permissions needed, click the symbol located under the permissions column for that facility

3. On the pop-up screen, select the Request button next to all of the permissions you want to request that you do not already have. Then select Done when you have finished.

4. You will see an information box and you will receive an email notification when this has been completed. Note: if the facility does not have anyone with the manage permission, RIDEM must approve your request. If there is a manager for the facility, they will need to approve your request.

I. Actions Available for Flagged Forms/Unflagging Form

A form that is flagged means that the form contains all of the required fields and is ready for certification by the user with sign permission. If the draft form is flagged, the user with sign permission will see these available actions:

If the draft form is not flagged, the user with sign permission will see these available actions:

If the form is flagged but the user with sign permission sees an error and needs to edit the form, the user can just unflag the form and then edit it (as long as they also have the edit permission for that facility). To unflag a form and edit it:

1. Select “Actions”, and then “unflag form”

2. Click “ok” on the pop-up screen

3. Then select “actions” again, and click “edit form” to open the drafted form

4. Update the sections you need to update, and then choose the action you want to perform (i.e. - certify, flag, no action)

NOTE: Permit Transfers, Permit terminations (NOTs), and Discontinue requests for NDCs or NECs cannot be unflagged. If the flagged draft for these form types needs to be edited for any reason, the form must be instead be deleted, and a new one will need to be created. Please refer to Q. How to Delete a Draft or Flagged Draft (NOI, NEC, NDC, or NOT) that was created in error

J. How to change your CDX Email Address

(adapted from https://netdmr.zendesk.com/hc/en-us/articles/115002384266-How-to-Reset-your-CDX-Email)

1. Step 1. Log in to https://cdx.epa.gov

2. Step 2. Go to the My Profile tab

3. Step 3. Click Modify Organization Information

4. Step 4. In CDX email addresses are associated with organizations, click on the name of the organization for which you would like to update email address.

5. Step 5. Enter the updated Email address and click Save Organization Details

6. Step 6. An email confirmation message will be sent to your new inbox, to complete the change, click on the link in this email.

K. How to grant pending access request to a Facility in NetMSGP via Action Center (user has manage permission)

1. Sign in to your CDX account and click on NETMSGP program service to get to the NETMSGP Homepage (if you do not have the NETMSGP program service, add it: http://www.dem.ri.gov/programs/benviron/water/permits/ripdes/report/net-add-cdx-fs.pdf)

2. Click on your Action Center

3. On the next screen, review the requested permissions under the pending requests tab, and decide on the appropriate action (Approve All, Reject All, or Manage)

L. How to grant pending access request to a Facility in NetMSGP via Actions button (user has manage permission)

1. Sign in to your CDX account and click on NETMSGP program service to get to the NETMSGP Homepage (if you do not have the NETMSGP program service, add it: http://www.dem.ri.gov/programs/benviron/water/permits/ripdes/report/net-add-cdx-fs.pdf)

2. Find your facility in the “My Facilities” list on your NETMSGP Homepage

3. Select the “Actions” button and then click “Manage User Permissions” from the drop down menu.

4. On the next screen, review the requested permissions under the pending requests tab, and decide on the appropriate action (Approve All, Reject All, or Manage)

M. How to certify a drafted Annual Report via Action Center

1. Sign in to your CDX account and click on your role for the NETMSGP program service to get to the NETMSGP Homepage (if you do not have the NETMSGP program service, add it: http://www.dem.ri.gov/programs/benviron/water/permits/ripdes/report/net-add-cdx-fs.pdf)

2. Find your facility in the “My Facilities” list on your NETMSGP Homepage (if you do not see your facility, add it by following the FAQ: How to gain Access to a Facility in NETMSGP (user has no existing permissions for that facility))

3. Select the “Action Center” at the top of the webpage

4. Select “Annual Reports Flagged for Certification”

5. If the form is accurate and complete, you can select “Certify” under the actions column

6. On the pop-up screen, click Continue

7. On the next pop-up screen, read the Agreement and click “Accept”

8. Go through the electronic signature process by typing in your password, answering a security question, and clicking “Sign”

N. How to certify a drafted Annual Report via Actions Button

1. Sign in to your CDX account and click on your role for the NETMSGP program service to get to the NETMSGP Homepage (if you do not have the NETMSGP program service, add it: http://www.dem.ri.gov/programs/benviron/water/permits/ripdes/report/net-add-cdx-fs.pdf)

2. Find your facility in the “My Facilities” list on your NETMSGP Homepage (if you do not see your facility, add it by following the FAQ: How to gain Access to a Facility in NETMSGP (user has no existing permissions for that facility))

3. Select the “Actions” drop-down next to your facility and then select “Manage Annual Reports”

4. Select the Actions drop-down menu next to the drafted Annual Report and if the form is accurate and complete select “Certify Form”

5. On the pop-up screen, click Continue

6. On the next pop-up screen, read the Agreement and click “Accept”

7. Go through the electronic signature process by typing in your password, answering a security question, and clicking “Sign”

O. How to withdraw a form On Hold in order to submit a corrected form (steps 1-5 can only be done by a signatory with sign permission)

1. Sign in to your CDX account and click on NETMSGP program service to get to the NETMSGP Homepage(if you do not have the NETMSGP program service, add it: http://www.dem.ri.gov/programs/benviron/water/permits/ripdes/report/net-add-cdx-fs.pdf)

2. Find your facility in the “My Facilities” list on your NETMSGP Homepage. The submission status will read “On hold”

3. Select the “Actions” button and then click “withdraw” from the drop down menu.

4. Fill out the required field in the pop-up window and select “confirm”:

5. Once completed, the last approved submission will be re-instated to “active” status, and the status of the last certified form will change from “on hold” to “withdrawn”

6. From here, if you wish to file a corrected form, select the “actions” button, and then select the type of form you want to create from the drop-down menu.

7. If no form was ever approved for your facility and you wish to file a corrected form, the coverage status will appear as “inactive” and you will only be able to select “reapply”

P. How to Certify a Draft or Flagged Draft (NOI, NEC, NDC, or NOT)

1. Sign in to your CDX account and click on your role for the NETMSGP program service hyperlinked in blue to get to the NETMSGP Homepage (if you do not have the NETMSGP program service, add it http://www.dem.ri.gov/programs/benviron/water/permits/ripdes/report/net-add-cdx-fs.pdf)

2. Find your facility in the “My Facilities” list on your NETMSGP Homepage (if you do not see your facility, add it by following the FAQ: How to gain Access to a Facility in NETMSGP (user has no existing permissions for that facility)). The submission status should be Draft. It may or may not have a green flag next to the submission status.

3. If the draft form is complete, select the “Actions” drop-down button next to your facility and then select “Certify Form”

Note: If the form is not complete, the “Certify form” Action will not be available for the Draft, and you will need to select “Edit Form” in order to open the form and complete the appropriate sections before certifying.

4. Review the pop-up module and click Accept to begin electronic certification, or click Review Form to review the document for accuracy before certifying.

5. Go through the electronic signature process by typing in your password, answering a security question, and clicking “Sign”

Q. How to Delete a Draft or Flagged Draft (NOI, NEC, NDC, or NOT) that was created in error

1. Sign in to your CDX account and click on your role for the NETMSGP program service hyperlinked in blue to get to the NETMSGP Homepage (if you do not have the NETMSGP program service, add it http://www.dem.ri.gov/programs/benviron/water/permits/ripdes/report/net-add-cdx-fs.pdf)

2. Find your facility in the “My Facilities” list on your NETMSGP Homepage (if you do not see your facility, add it by following the FAQ: How to gain Access to a Facility in NETMSGP (user has no existing permissions for that facility) ). The submission status should be Draft. It may or may not have a green flag next to the submission status.

3. If the draft form was created in error and you would like to delete the form, select the “Actions” drop-down button next to your facility and then select “Delete Form”

4. Review the pop-up module and click Continue to delete the drafted Change form, or click Return to do nothing.

5. Once the form is deleted, the following pop-up will appear in the lower right-hand corner of the screen and the latest certified form will be restored on the homepage.

R. How to Open and Print your Authorization and other Permit Associated Documents in NETMSGP

1. Sign in to your CDX account and click on your role (i.e. – Signatory or Preparer) for the NETMSGP program service to get to the NETMSGP Homepage (if you do not have the NETMSGP program service, add it: http://www.dem.ri.gov/programs/benviron/water/permits/ripdes/report/net-add-cdx-fs.pdf)

2. Find your facility in the “My Facilities” list on your NETMSGP Homepage (if you do not see your facility, add it by following the FAQ: How to gain Access to a Facility in NETMSGP (user has no existing permissions for that facility))

3. Select the “Actions” drop-down next to your facility and then select “View Associated Documents”

4. The Details screen will appear below your facility. Click on the hyperlinked document in the list of Associated Documents to view it.

5. The document can be printed by selecting the Print icon on the top left of the document

Additional Resources

• RIPDES E-Rule
• NetDMR Support Portal
• NeT Support Portal
• EPA recorded trainings (click on Webinar Recordings)
• EPA NPDES E-Reporting Compliance Page
• Certified Laboratories in Rhode Island